Privacy Policy

Publication Date: Version 1, September 2020

We Respect Your Privacy

FieldCrew Pty Ltd ACN 631 163 865 is committed to protecting the privacy of your personal information. This policy describes the practices we follow to respect the privacy of our clients and visitors to our website.

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

Please ensure you read the Privacy Policy in detail before using the Website. If you continue to use the Website, you agree to the Privacy Policy and agree to comply with the terms set out therein. You must not access or use the Website if you do not choose to agree to the Privacy Policy.

Collecting Personal Information

"Personal information" is information we hold which is identifiable as being about you.
FieldCrew will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, provide financial or credit card information, or communicate with our team.

Additionally, we may also collect any other information you provide while interacting with us.

How we Collect Your Personal Information

FieldCrew collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of Your Personal information

Broadly speaking we use personal information for the purposes of providing you with services and information including but not limited to providing you with information about other company Products and Services together with events and promotions that we believe may be of benefit to you. If you prefer not to receive these updates please email us at

Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy.

Sharing your information with third parties

Personal information is only supplied to a third party when it is required for the delivery of our services, or as required by law.

We may also share your information with other companies whom we work in partnership (such as consultant or contractor partners on a specific project) and others which are not our partners, e.g. government authorities, sub-contractors or suppliers providing services on our behalf. We will obtain your agreement before data is shared with third-parties if the sharing with such organisations would not be expected from the nature of your interaction with us.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of Your Personal Information

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

FieldCrew stores your personal information in different ways, including in paper and in electronic form. FieldCrew takes security of your personal information very seriously and uses a variety of security procedures in our website to help protect personal information from unauthorised access, use, or disclosure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this PrivacyPolicy.

Access to your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold  is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances as set out in the Privacy Act.

Complaints about Privacy

If you have any complaints about our privacy practices, please feel to contact us.  We take complaints very seriously and will ensure that all complaints are dealt with in a reasonably appropriate timeframe.

Cookies/Ip Addresses & Website

When you visit our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

To maintain and improve site quality and integrity, usage of the company’s website is tracked by Google Analytics. We use Google Analytics Demographics and Interest Reporting tools to provide a better understanding of who is visiting the website. All data that is tracked is anonymous.

We also may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site.

This Privacy Policy does not cover the links within the company website linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this Privacy Policy

We keep our Privacy Policy under regular review and may periodically make changes to the policy. We recommend that you revisit this Privacy Policy and our other policies on occasion to learn of any changes. This privacy notice was last updated in September 2020.

How to Contact Us

If you have any questions or concerns regarding this privacy policy, please direct them to

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